ATTENTION ALL CUSTOMERS:

Due to the executive order effective March 24, 2020 in the state of Michigan, it has been mandated that all non-essential businesses undergo closure until April 13th, 2020.

Please be aware that all orders will not be shipped until on or after that date.
We apologize for any inconvenience caused and appreciate your business. Thank you.

Privacy Policy

By visiting VacuumDirect.com and other sites operated by VacuumDirect.com (collectively, the “site”), you agree to policies described within this privacy notice. Our privacy policy may change from time to time. An update (which will appear above) will post the most recent privacy policy update.

 

Vacuum Direct respects the privacy of all customers and purchases. We appreciate the trust and confidence customers place in our site when visiting. We hope our privacy policy and safeguards demonstrate our integrity by providing the best customer service practices, on-line security, and complete purchase privacy. We do not re-sell or release customer information for any reason.

 

1.)   Personal Information:

The information provided with any purchase from the site is used for order processing, billing, and shipping purposes only. This information may be used for future orders if you registered a customer user account on the site. All information provided is fully encrypted on a SSL secured sever. We do not resell or release your personal information for any purpose.

 

2.)   Credit Card Companies:

If you place an order on our site, the information is provided to the credit card company to confirm authorization of your purchase.

 

3.)   Shippers:

If you place an order through the site, the information is provided to shipping companies for the purpose of final delivery. This may include your residential address, business address, telephone number for delivery contact, and email address for updates.

 

4.)   Law Enforcement and protection of users:

To the extent permitted by law, we will disclose upon request, Personal Information to government authorities or third parties pursuant to a legal request, subpoena or other legal process.

 

5.)   Security:

The site employs 128-bit data encryption in all areas of the Site that require personal or account information, including areas related to online ordering, order status, catalog request and forms. The Site utilizes industry-standard firewalls and Secure Sockets Layer (SSL) technology to allow for encryption of sensitive Personal Information, such as your name, address and credit card number.

 

6.)   Limits of Liability:

IN NO EVENT SHALL VacuumDirect.com OR ITS PARENT, AFFILIATES, LICENSEES OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SITE OR PRODUCTS OR SERVICES BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO USE THE SITE, OR IN CONNECTION WITH ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR SYSTEM FAILURE ( THIS INCLUDES LOSS OF PROFITS, LOSS OF BUSINESS OR DATA, BUSINESS INTERRUPTION, AND DAMAGES THAT RESULT FROM INACCURACY OF THE INFORMATION OR INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE SITE). THE FOREGOING LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF vacuumdirect.com OR ITS AFFILIATES OR ANY OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

Google Re-marketing, Use of Cookies, & Advertising

VacuumDirect.com participates in the Google Adwords re-marketing program. This form of advertising is primarily used to keep our past visitors informed of our brand. We achieve this by advertising to previous visitors who have been to our site, product page, category page, or added a product to your cart on our site. Because we participate in the Google re-marketing program you will see our related ads on Google and various third party websites who participate in Google's display network.

Third party websites, including Google use cookies to serve ads based on someone's past visits to VacuumDirect.com. Any information obtain through this process is not shared, nor is used in any manner other than to re-market our products and brand to our current and past site visitors. Any and all data collected through this process is used in accordance with our own privacy policy and Google's privacy policy.

If you are not interested in this program or would like to opt out or adjust your Google use of cookie settings by visiting your Google ad settings or you can opt out of a third party vendors use of cookies by visiting the network advertising initiative opt-out page.