About Vacuum Direct
Humble Beginnings:
Family owned and operated, Vacuum Direct was started in 2004 in a small store and warehouse space with a focus on vacuum cleaners and their replacement parts, bags and filters. We chose to carry trusted name brands like Dyson, Miele and Rug Doctor, brands that had a proven track record for performance and durability.
A Growing Company:
As we provided quality products -- that were used and tested by our team members -- our business grew. Our product focus expanded to include a wide range of products for different areas of your home, including air purifiers, espresso machines, sewing machines and more. We continued to grow our line of vacuum cleaners and their related products too!
We have a large warehouse of inventory for our expanded line-up of brands including AirFree, AirTamer, AustinAir, Bissell, Blueair, Cirrus, Clarke, Dirt Devil, DVC, Dyson, Envirocare, Eureka, Evolution, Filicori Zecchini, Gaggia, Green Klean, Handpresso, Hoover, iRobot, Kenmore, Kirby, Lavazza, Miele, Minuteman, Nilfisk-Advance, Reliable, Royal, Rug Doctor, Samsung, Sanitaire, SEBO, Shark, ShopVac and more.
Our store front, locally known as Huron Vacuum, is located at 2094 Sand Beach Rd, about 3.25 miles east of Bad Axe, Michigan.
Vacuum Direct has earned a 5-Star “Excellent” rating from Trustpilot. Trustpilot, an online review system, has a commitment to ensuring better online shopping experiences. |
Customer Service:
Even with our growth, our commitment to customer service and providing quality products continues. If we do not feel a specific brand or unit passes our review, we will not sell it. There is no guess work when buying from us. Every product we sell is guaranteed to work and perform with the consumer in mind.
Competitive Pricing:
We sell at as competitive a price as allowed by each manufacturer. When you purchase products from VacuumDirect.com, you know you're getting a top notch item at the best available price without the hassle of driving to a store or online comparison shopping. It is as simple as point and click or email us at sales@vacuum-direct.com.
Nationwide Customer Base:
We ship to all 48 contiguous states in the United States, and provide free shipping on orders over $99.00. With the exception of Michigan, no sales tax is charged to your order.
Most orders ship from one of our warehouses within 12 hours or less, Monday through Friday. Our hours are 9:00 AM to 5:00 PM Eastern.
Trust and Integrity:
We protect your on-line purchases through SSL secure check-out processing
Customer Satisfaction:
"This was a perfect transaction, easy to shop, find, order, pay and received exactly what I needed. Will definitely use again. Many thanks!" Lisa (30-April)
"Shipped very fast and 1st quality products. I will recommend VD to everyone." Taylor (13-April)
"Ordering was easy, parts are perfect and very reasonable price. Whole process was so easy from ordering to delivery and great quality. I’m definitely keeping your address in case I ever need more parts! Thanks!" Barbara (27-March)